Privacy Policy

Overview

Living Hope Community Church is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or communicate with us.

By using this website, you consent to the practices described in this policy.

Information We Collect

We may collect and process the following types of information:

Personal Information
• Name
• Email address
• Phone number
• Any information voluntarily submitted through forms or email

Non-Personal Information
• Browser type and version
• Pages visited and time spent on the website
• General location data based on IP address

How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested information
• Communicate about services, events, and updates
• Improve website performance and user experience
• Maintain internal records

Legal Basis for Use

Where applicable under Canadian privacy laws, we collect and use personal information based on your consent or where it is necessary for communication and legitimate organizational purposes.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may disclose information only:

• When required by law
• To protect the rights, safety, or property of the church or others
• To trusted service providers who assist in operating the website, under confidentiality obligations

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies or basic analytics tools to enhance user experience. These tools help us understand how visitors interact with the site but do not identify individuals unless voluntarily provided.

You can choose to disable cookies through your browser settings.

Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data, where applicable

To exercise these rights, please contact us using the information below.

Children’s Privacy

This website is not intended to knowingly collect personal information from children under the age of 13. If such information is identified, we will take steps to remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of the website constitutes acceptance of any changes.

Contact Information

Email: luke.f.cooke@gmail.com
Phone: +1 (519) 637-4195